Text Messaging Policy

Effective Date: July 16, 2025

At eBurst Services Inc., we utilize text messaging as a communication channel to enhance customer support, provide updates, and deliver important information related to our services. This Text Messaging Policy outlines the terms and conditions governing your use of our text messaging services.

1. Consent to Receive Text Messages

By providing your phone number and opting in, you explicitly consent to receive automated and manual text messages from eBurst Services Inc. regarding your account, services, support, and promotional offers.

2. Usage of Text Messages

  • All text messages sent or received are used solely for internal purposes, including customer support, updates, notifications, and communications related to our services.
  • The content of these messages may also be used to provide support, tell you about related services, or improve our services.
  • We do not sell or share your text message content with third parties outside of these internal functions, unless required by law.

3. Re-Authentication and Idle Time

  • Clients are required to authenticate with their Alphanumeric PIN for phone access to our services.
  • After 3 hours of inactivity or idle texting, you will be required to re-authenticate by re-entering your PIN to continue receiving or sending messages.

4. Responsibilities & Limitations

  • You are responsible for maintaining the confidentiality of your phone number and PIN.
  • We are not responsible for delays, failures, or errors in message delivery caused by network carriers, device issues, or other circumstances beyond our control.
  • Message and data rates may apply. Message frequency varies. Reply HELP for help.

5. Opt-Out and Termination

  • You can opt out of receiving text messages at any time by replying with “STOP” or contacting us directly.
  • After you opt out, we will send one message confirming your request and then stop sending text messages.
  • We reserve the right to suspend or terminate your access to text messaging services if we determine misuse or violation of this policy.

6. Legal Compliance

  • We comply with all applicable laws and regulations concerning electronic communications.
  • It is your responsibility to ensure that your phone number is valid and that you have consented to receive messages.

7. Changes to This Policy

We may update this Text Messaging Policy at any time to reflect new practices or legal requirements. Continued participation in our text messaging service constitutes acceptance of any modifications.

8. Contact Us

For questions or support regarding our text messaging services, please contact us at:

eBurst Services Inc.
Address: 1860 SW Fountainview Blvd, Ste 1045, Port St. Lucie, FL 34986
Phone: (772) 356-3550
Email: [email protected]

By providing your phone number and opting in, you agree to this Text Messaging Policy.