Open a Ticket
Open a support ticket
Need help? Submit a ticket below and our team will respond based on the priority you choose.
| Priority | Target response time |
|---|---|
| Urgent | Within 24 hours |
| High | 1–2 days |
| Medium | 3–5 days |
| Low | 5–7 days |
| Very low | 8–14 days |
- You can attach up to four files when you open a ticket. You can add more files after the ticket is created.
- Not sure which department to choose? Select Consulting and we’ll route your ticket to the right team.
- Already have an open ticket? Check its status or add details in the eBurst Client Portal.
- For anything urgent, call (772) 356-3550.