Refund Policy

Effective Date: July 16, 2025

At eBurst Services Inc., we are committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy explains the circumstances under which refunds may be issued and the process for requesting a refund.

1. General Refund Policy

  • Non-Refundable Services:
    Certain services, including digital products, custom development, consulting, and support hours, are considered final upon delivery or completion and are not eligible for refunds.
  • Refund Eligibility:
    Refunds may be granted only in cases of service failure, billing errors, or other exceptional circumstances as determined by eBurst Services Inc.

2. Service Cancellations and Refunds

  • Prepaid Services:
    If you have prepaid for services and wish to cancel, refunds may be issued based on the remaining unused portion, minus any applicable fees or charges.
  • Billing Errors:
    If you believe you have been billed incorrectly, you must contact us within 15 days of the billing date with detailed information. We will review the claim and, if valid, issue a refund or credit.
  • No Refunds for Discontinued or Suspended Accounts:
    Accounts that are suspended or terminated due to violations of our Terms of Service or policies are not eligible for refunds.

3. Refund Process

To request a refund, please contact us via email at Legal@websolver.net with your account details and the reason for the refund request. Our team will review your request and respond within 10 business days.

4. Exceptions and Discretion

eBurst Services Inc. reserves the right to deny refunds in cases where services have been used extensively or where the request is deemed unjustified. Refunds are issued at our sole discretion.

5. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

eBurst Services Inc.
Address: 2054 Vista Parkway Emerald, Ste 400, West Palm Beach, FL 33411
Phone: (772) 356-0155
Email: Billing@websolver.net

By using our services, you agree to this Refund Policy.